Omni understands that sometimes plans change. We can’t control the weather, or transportation issues, sometimes you have to postpone your big weekend adventure due to unexpected circumstances.
Omni asks that if for any reason you no longer plan on renting with us, that you cancel your rental order as soon as possible. This way we can make sure your rental is available for someone else on our marketplace and notify our partners that you no longer will be renting.
Once the start period has passed you will be marked as a “No-show.” You’ll be unable to pick-up your rental and will need to reach out to our Customer Success team with any additional questions or information regarding the order.